Guitar Gear Forum

Guitarbilly wrote: ↑Tue Apr 02, 2024 9:27 pm

Vladimir Putin wrote: ↑Tue Apr 02, 2024 8:57 pm I'm hoping they just order me a new one or refund $100 so I can do so...

I'm very much a principled man and will consider spending more for a brand new one. I hate dealing with GC, and have had issues multiple times through the years.

look, I know capitalism is frowned upon in the Mother Land, I understand that.
But still, take the $800 discount and get a new footswitch

I want them to no longer have my Rubles

mort wrote: ↑Tue Apr 02, 2024 9:32 pm As far as inconveniences go, it could easily be worse. Like if a function didn't work properly or something.

But that said, they advertised it with a footswitch and should provide its replacement or value without question.

exactly this.

greatmutah wrote: ↑Tue Apr 02, 2024 9:40 pm He demands excellence for his rubles.

yes.

trey85stang2 wrote: ↑Tue Apr 02, 2024 9:41 pm It’s a single button foot switch if they did not resolve it I wittiest be too upset with the discount. Did you get it from Fort Worth by chance? They had a used one sitting there when I was in town.

No, it's a 2 button switch and unfortunately I bought it out of Cleveland, OH. I didn't see any local in the $3200 range.

ninjaraf wrote: ↑Tue Apr 02, 2024 9:45 pm haha fucking GC man. Hilarious that one of their own fucking corporate employees tells you to go buy one at SW. This is like if you looked up GC in the dictionary, you'd read this lol.

Anyway, yeah, they suck, but I'd keep the $800 lol

Yeah, ultimately that's what I thought was fucking weird. Instead of handling the issue the phone rep told me to just return it and buy elsewhere. I was like what the actual fuck dude. Then he sent me an email telling me to give him a call for any future gear needs because he has like 30 years experience

Like yeah bro, so I can get that same shit tier customer service? Go fuck yourself


Anyway, I reached resolution with the store. They're discounting the amp by $100 and I'm just buying a new switch from Soldano.

Problem solved.

Perfect resolution. GC gets less money and you get a new footswitch.

I'm with the rest. Keep the amp win or lose, try to get $100 back but if they refuse just buy another footswitch.

Edit: Just saw the resolution, good deal. Shit salesman.

If it makes you feel any better. Sweetwater offered me 10% refund for my broken ass cab.

10%?! I’d send it back lol

Maddnotez wrote: ↑Wed Apr 03, 2024 3:20 am If it makes you feel any better. Sweetwater offered me 10% refund for my broken ass cab.

Hell no..Send it back.

Guitarbilly wrote: ↑Wed Apr 03, 2024 10:43 am

Maddnotez wrote: ↑Wed Apr 03, 2024 3:20 am If it makes you feel any better. Sweetwater offered me 10% refund for my broken ass cab.

Hell no..Send it back.

I am. Decided to roll the Dice too, I really want the matching cab.

I guess if the next one breaks I'll just keep returning them.

Just order the switch from SW and be done.

Nastryoviya

ha