UPS Surepost - tracking?

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Spaced Out Ace
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UPS Surepost - tracking?

Post by Spaced Out Ace »

Does UPS Surepost have tracking? I'm pretty sure it does, but I was just told by my Sweetwater Sales Engineer that it does not when I inquired about why the tracking I received didn't work (I get an error in UPS). I tried this morning, then tried 4 or 5 hours later.

We've had a talk in the past about slowpost and not shipping through that method, which he told me to go through him and he'd make sure it wasn't, but he either forgot or that was just a false statement.

colejustesen
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Re: UPS Surepost - tracking?

Post by colejustesen »

Try it with USPS... I am pretty certain that service hands over the package to USPS to complete the delivery.

Cole

Spaced Out Ace
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Re: UPS Surepost - tracking?

Post by Spaced Out Ace »

colejustesen wrote: Wed Feb 05, 2025 2:27 pm Try it with USPS... I am pretty certain that service hands over the package to USPS to complete the delivery.

Cole
The tracking number eventually decided to work. I'm not sure what my sales engineer was talking about. Either way, 3 days to get 90 minutes away is going to be a reason not to go with Sweetwater anymore in the future. I can get better prices elsewhere, I've talked to my sales engineer about slowpost (which he said to go through him on pedal purchases and he'd ship it out a different method), and the amount of out of stock stuff has me going elsewhere.

colejustesen
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Re: UPS Surepost - tracking?

Post by colejustesen »

That is interesting that it takes 3 days to arrive that way. USPS would totally have that the next day.

Cole

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Guitarbilly
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Re: UPS Surepost - tracking?

Post by Guitarbilly »

I'm not sure about the different services by USPS, but the bottom line is if Sweetwater is shipping you something, they should absolutely pick a service with tracking.

ElDirtySanchez
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Location: Arizona

Re: UPS Surepost - tracking?

Post by ElDirtySanchez »

Yeah UPS Surepost is where UPS picks up the packages from Sweetwater, they deliver them to the post office and they deliver it.
I'm in AZ, where there is a Sweetwater warehouse, so it would probably get picked up, then next day probably gets dumped at the Phoenix post office, then the next day it'll get dumped to the post office in my city and depending on what time it gets there, may go out that day for delivery. Or it takes a tour down to Tucson and back, which has happened before.
I get it, it's cheaper to ship like that for them but sucks for the consumer who is eagerly awaiting their next piece of gear
Formerly Rock Flag and Eagle

Spaced Out Ace
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Re: UPS Surepost - tracking?

Post by Spaced Out Ace »

Just an update: I got the pedal today, and so far, I don't care for it much. I'm not certain, but I think the Friedman IR-X is pretty picky about overdrives boosting either channel because of the AD and DA converters. As such, I am deciding whether or should get a Syn-1, another Syn-2, or move one of my Syn-2 preamps to my office. If I do, I'd like get a Plexi or 800 module (both if I got another Syn-2).

As for the pedal, it is a fuzzy overdrive, at least that is with regards to how it is behaving with the Friedman IR-X.

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Guitarbilly
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Re: UPS Surepost - tracking?

Post by Guitarbilly »

What pedal is it?

I don't agree that the Friedman IR pedals are picky with boosts. I tried a bunch of them with my IR-D and they all worked well. I currently have the Amazon TS-9 copy in front of it :lol: and it's fine. Also the converters are not in the input so boosts don't interact with them at all.

Spaced Out Ace
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Re: UPS Surepost - tracking?

Post by Spaced Out Ace »

Guitarbilly wrote: Thu Feb 06, 2025 12:22 am What pedal is it?

I don't agree that the Friedman IR pedals are picky with boosts. I tried a bunch of them with my IR-D and they all worked well. I currently have the Amazon TS-9 copy in front of it :lol: and it's fine. Also the converters are not in the input so boosts don't interact with them at all.
Channel 2 doesn't care for the SD-1W (which is pretty telling frankly), and Channel 1 dislikes the DOD 250 50th Anniversary. So, in my experience, the IR-X is picky with boosts. I can try more and waste my time, or I can just move on, which I'm leaning towards. The Send still has some digital stuff in the signal path, which is likely not interacting well.

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Guitarbilly
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Re: UPS Surepost - tracking?

Post by Guitarbilly »

Spaced Out Ace wrote: Thu Feb 06, 2025 1:08 am
Guitarbilly wrote: Thu Feb 06, 2025 12:22 am What pedal is it?

I don't agree that the Friedman IR pedals are picky with boosts. I tried a bunch of them with my IR-D and they all worked well. I currently have the Amazon TS-9 copy in front of it :lol: and it's fine. Also the converters are not in the input so boosts don't interact with them at all.
Channel 2 doesn't care for the SD-1W (which is pretty telling frankly), and Channel 1 dislikes the DOD 250 50th Anniversary. So, in my experience, the IR-X is picky with boosts. I can try more and waste my time, or I can just move on, which I'm leaning towards. The Send still has some digital stuff in the signal path, which is likely not interacting well.
Maybe you have a bum tube in it? At the end of the day, it's a tube preamp.

This is the IR-D with the SD-1:



I know the IR-X is different but it should take boosts just as well.

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